Icon Water is the ACT’s supplier of essential water and wastewater (sewerage) services; proudly serving the ACT community for over 100 years. The Independent Competition and Regulatory Commission (ICRC) is the independent body responsible for reviewing our services and setting our maximum prices every five years.
We are currently in the process of developing our price proposal for the 2023 to 2028 period. The proposal will outline our priorities and investments for delivering water and wastewater services to the ACT community, and customer prices for the period 2023 to 2028. We will submit this proposal to the ICRC in the middle of 2022.To help shape our future investment priorities, we want to understand what you need, value, and expect when it comes to the water and wastewater services you use.